{"id":14,"date":"2023-07-25T13:21:58","date_gmt":"2023-07-25T11:21:58","guid":{"rendered":"http:\/\/syakach.cluster028.hosting.ovh.net\/?page_id=14"},"modified":"2023-09-27T09:33:32","modified_gmt":"2023-09-27T07:33:32","slug":"astuces","status":"publish","type":"page","link":"http:\/\/syakach.cluster028.hosting.ovh.net\/index.php\/astuces\/","title":{"rendered":"Astuces"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_color_value=\u00a0\u00bb#ffffff\u00a0\u00bb][vc_column css_animation=\u00a0\u00bbfadeInLeft\u00a0\u00bb][vc_tta_accordion style=\u00a0\u00bbmodern\u00a0\u00bb shape=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbturquoise\u00a0\u00bb spacing=\u00a0\u00bb10&Prime; gap=\u00a0\u00bb30&Prime; c_align=\u00a0\u00bbcenter\u00a0\u00bb active_section=\u00a0\u00bb0&Prime; collapsible_all=\u00a0\u00bbtrue\u00a0\u00bb][vc_tta_section title=\u00a0\u00bbTerminaux et accessoires seuls\u00a0\u00bb tab_id=\u00a0\u00bb1690439397990-9b663ec8-d79b\u00a0\u00bb]<div class=\"standard-arrow list-divider bullet-top\"><p>Sollicitez moi\u00a0! j\u2019ai\u00a0\ud83d\ude0a<\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment obtenir votre RIO pour changer d&rsquo;op\u00e9rateur ?\u00a0\u00bb tab_id=\u00a0\u00bb1664521332725-180da2fc-26a6c301-cba7&Prime;]<div class=\"standard-arrow bullet-top\"><p>Pour porter son num\u00e9ro vers un autre op\u00e9rateur, il faut demander \u00e0 son op\u00e9rateur actuel son code RIO (Relev\u00e9 Identit\u00e9 Op\u00e9rateur)<\/p>\n<p>Obtenir son code RIO:<\/p>\n<ul>\n<li>Composez <a href=\"tel:3179\">3179<\/a>\u00a0depuis votre ligne mobile (si celle ci est en grand public)<\/li>\n<li>Faire la demande par mail aupr\u00e8s de votre service client (la demande doit \u00e9maner du gestionnaire de la flotte)<\/li>\n<li>Consultez votre espace client rubrique RIO<\/li>\n<\/ul>\n<\/div>[\/vc_tta_section][vc_tta_section title=\u00a0\u00bbSAV pour votre mobile !\u00a0\u00bb tab_id=\u00a0\u00bb1665732978402-64730df1-1cc9c301-cba7&Prime;]<div class=\"standard-arrow bullet-top\"><ul>\n<li>Si vous avez souscrit une assurance chez votre op\u00e9rateur, contactez le service assurance<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Vous n\u2019avez pas d\u2019assurance :<\/li>\n<\/ul>\n<p><strong>1\/<\/strong>\u00a0<a title=\"AIDE CLIENTS\" href=\"https:\/\/web.archive.org\/web\/20190703043835\/http:\/\/www.cte37.com\/aide_clients\/\" target=\"_blank\" rel=\"noopener\">SAV Op\u00e9rateur<\/a><\/p>\n<p><strong>2\/<\/strong>\u00a0SAV Constructeur (Apple \u2013 Samsung)<\/p>\n<p><em><strong>Apple<\/strong><\/em>\u00a0: Service Assistance Apple Care\u00a0: Du lundi au vendredi de 8h00 \u00e0 19h45, le samedi de 9h00 \u00e0 15h00,\u00a0le dimanche de 10h00 \u00e0 18h00, composez le\u00a0<a href=\"te:0805540003\">0805 540\u00a0003<\/a><\/p>\n<p><strong><em>Samsung<\/em><\/strong>\u00a0:\u00a0<a href=\"https:\/\/web.archive.org\/web\/20190703043835\/http:\/\/www.samsung.com\/fr\/info\/contactus\/\">http:\/\/www.samsung.com\/fr\/info\/contactus\/<\/a><\/p>\n<\/div>[\/vc_tta_section][vc_tta_section title=\u00a0\u00bbMobilit\u00e9 \u00e0 l&rsquo;international\u00a0\u00bb tab_id=\u00a0\u00bb1679649217022-0b500fb5-7584c301-cba7&Prime;]<div class=\"standard-arrow list-divider bullet-top\"><p>Vous partez \u00e0 l\u2019\u00e9tranger. Afin de vous assurer de pouvoir communiquer depuis l\u2019\u00e9tranger, il faut activer ou v\u00e9rifier que vous avez l\u2019acc\u00e8s monde activ\u00e9.<\/p>\n<p>Appelez votre service client pour demander l\u2019activation de l\u2019usage monde sur votre ligne : attention, seul le gestionnaire est habilit\u00e9 \u00e0 le faire, un mail de confirmation lui sera d\u2019ailleurs demand\u00e9.<\/p>\n<p>Il faut compter g\u00e9n\u00e9ralement entre 12 et 24 heures pour activer l\u2019usage monde.<\/p>\n<\/div>[\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_color_value=\u00a0\u00bb#ffffff\u00a0\u00bb][vc_column css_animation=\u00a0\u00bbfadeInLeft\u00a0\u00bb][vc_tta_accordion style=\u00a0\u00bbmodern\u00a0\u00bb shape=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbturquoise\u00a0\u00bb spacing=\u00a0\u00bb10&Prime; gap=\u00a0\u00bb30&Prime; c_align=\u00a0\u00bbcenter\u00a0\u00bb active_section=\u00a0\u00bb0&Prime; collapsible_all=\u00a0\u00bbtrue\u00a0\u00bb][vc_tta_section title=\u00a0\u00bbTerminaux et accessoires seuls\u00a0\u00bb tab_id=\u00a0\u00bb1690439397990-9b663ec8-d79b\u00a0\u00bb][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment obtenir votre RIO pour changer d&rsquo;op\u00e9rateur ?\u00a0\u00bb tab_id=\u00a0\u00bb1664521332725-180da2fc-26a6c301-cba7&Prime;][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbSAV pour votre mobile !\u00a0\u00bb tab_id=\u00a0\u00bb1665732978402-64730df1-1cc9c301-cba7&Prime;][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbMobilit\u00e9 \u00e0 l&rsquo;international\u00a0\u00bb tab_id=\u00a0\u00bb1679649217022-0b500fb5-7584c301-cba7&Prime;][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Astuces - CTE 37<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/syakach.cluster028.hosting.ovh.net\/index.php\/astuces\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Astuces - CTE 37\" \/>\n<meta property=\"og:description\" content=\"[vc_row bg_type=\u00a0\u00bbbg_color\u00a0\u00bb bg_color_value=\u00a0\u00bb#ffffff\u00a0\u00bb][vc_column css_animation=\u00a0\u00bbfadeInLeft\u00a0\u00bb][vc_tta_accordion style=\u00a0\u00bbmodern\u00a0\u00bb shape=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbturquoise\u00a0\u00bb spacing=\u00a0\u00bb10&Prime; 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